Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According to the J.D. Power 2023 U.S.

Life insurance can help protect the people who depend on you financially, but figuring out which plan to buy can feel overwhelming. Policies vary widely in price, coverage types and complexity, and ...

Understanding how and why insurer make decisions could improve your chances of getting the policy and price you want Written By Written by Insurance Writer, Buy Side John was formerly staff writer at ...

Many employers offer extra life insurance at group rates with no medical exam, which is easy to get but might not be your cheapest option Written By Written by Insurance Staff Writer, WSJ | Buy Side ...